Owner Services

AirBnB Setup
It is easy to list your home on AirBnB but we will be there with you every step of the way to ensure it looks it’s best and maximises promotion.

Full Inventory of your Home
We complete a full inventory of your property which is then sent to you for your records.

House Manual Setup
Each property receives their own unique manual advising guests how things work, what the rules are etc.

Calendar Management
We are happy to work with you regarding management of your rental calendar as each owner’s requirements are different.

Pre-Arrival Inspections
We will always carry out a pre arrival inspection ensuring that your property is looking it’s very best when guests arrive.

Personal Meet and Greet for your Guests
Our staff will meet every guest personally regardless of what time of the day or night they arrive. We will liaise with them on arrival day to ensure we are there to greet them.

Exit Inspection
As we are in contact with guests during their stay we plan to be at your property within 30 minutes of departure so that we can provide an honest review for AirBnB.

Supervision of Cleaning
Cleaners are booked to come in on exit and we will complete an inspection of your property when they have finished their duties.

Maintenance Services Arranged

Should you wish to discuss your property and your individual management needs please contact me via the form below.

Just a Meet and Greet

If you simply want us to hand the keys to your guest if you have everything else covered please give us a call on 0413 788 707 or contact us below and we will be happy to assist.

Guest Services

Airport Transfers
Trust me there is nothing better than walking off the plane, collecting your luggage and hopping on a Private Transfer to your destination, letting your holiday begin immediately you arrive, let someone else drive so you can enjoy the Great Barrier Reef Drive.

Grocery Pick-up and Delivery
Imagine arriving at your holiday accommodation – AirBnB, apartment, resort – tired and worn out from your long flight to find the supermarket shopping done and your pantry is full.

Beverage Pick-up and Delivery
Organise your Dan Murphy’s click and collect before you leave home, we will collect and pack into the fridge for you.

Starter Packs
Whether it’s a wine and cheese pack so you can walk straight into the apartment grab a cold one and relax on the balcony, or have a late supper, or even have breakfast ready for the kids in the morning allowing you to have a sleep in, let us know and we can have it ready and waiting.

Hire Equipment
Baby Equipment, extra bedding, beach equipment we can provide whatever you need.

Restaurant Bookings
At certain times of the year you may need to book a restaurant in advance or have someone local book on your behalf!! We don’t want you to miss out on the best seats in town, so let us help.

Tour Bookings
Let us help organise an personal itinerary for you or your group. It is easy to let time slip by and maybe not fit everything in, we can sit with you and organise what suits you best still allowing time to relax.

Remember it’s your holiday too, and you need to have time to yourselves we can put you in touch with professionals babysitters qualified to look after your children daytime or evening.